Guest Services

The Hannibal Regional Guest Services team provides patients and guests with a warm welcome, assistance navigating the medical campus, important information, support resources and programs.

Our team strives to provide the highest quality customer service. Whatever you need, our team will respond as quickly as possible and we’re happy to answer any questions you may have.

Our Guest Services team can assist with:

  • Directions to medical provider offices and appointments
  • Hotel information
  • Directions to medical campus locations, hotels, and area attractions

Call ahead and a guest service team member will greet patients at the front door and escort them to their appointments! See below for contact information.

Hospital Location: (573) 822-2327
Medical Group Location: (573) 629-3307


How to Contact Guest Services

Our Guest Services team is available at the hospital entrance and the Hannibal Regional Medical Group entrance.

Hospital Location:
Available Monday - Friday from 5:30 am - 5:00 pm. To contact a member of Guest Services at the hospital entrance call 573-248-5276.

Medical Group Location:
Available Monday - Friday from 7:00 am - 5:00 pm. To contact Guest Services at Hannibal Regional Medical Group call 573-629-3307.

Shuttle Service
Hannibal Regional Auxiliary operates a Shuttle Service to assist patients and visitors to the entrance from their vehicle. The Shuttle Service is available Monday - Friday from 6:00 am - 2:00 pm. Call a driver at 573-822-2327.


Greeting Card Orders

Brighten a patient's day with a greeting card from you! Select from the options below. Complete the form.